Luvqoria™ is a boutique outdoor and travel essentials brand focused on practical accessories for trips, weekend outings, and everyday exploration.

Our approach brings together useful features, considered styling, clear product information, and accessible customer support.

Review the individual product page for the available dimensions, materials, features, included components, and care instructions.

Details vary by item and selected option. If you need clarification before ordering, email service@luvqoria.com with the product name and your question.

Consider how you plan to use the item, the space available in your luggage, and any size or capacity requirements. Compare these needs with the specifications on the product page.

Suitability depends on the individual product. Check the listed features rather than assuming every item is waterproof, insulated, or intended for demanding outdoor conditions.

The estimated delivery time for Luvqoria™ shipments is:

This estimate begins after your order ships. Delivery times may vary depending on the destination, transportation conditions, and other external factors.

For questions about a specific shipment, contact service@luvqoria.com with your order number.

Email service@luvqoria.com with your order number, the email address used at checkout, and a description of your shipping concern.

Include any available tracking reference so our team can review the relevant shipment information.

You may request a return within:

Contact service@luvqoria.com with your order number, product name, and reason for the request.

Our team will review your request under the Return Policy and provide the next steps. Please contact us for return instructions before sending an item back.

Approved refunds are generally processed within:

The processing period may vary depending on completion of the applicable return review and related procedures. Your payment provider may require additional time to display the credit in your account.

If your item arrives damaged, defective, incorrect, or significantly different from its description, contact our support team so we can review the issue.

Please include:

• Your order number and product name.
• A clear description of the issue.
• Relevant photos of the item and packaging, when useful.

Send the details to service@luvqoria.com . Our team will review the situation and provide guidance on an appropriate solution.

Email: service@luvqoria.com
Phone: +86 19147798412
Hours: Monday–Friday, 8:00 AM–10:00 PM

We aim to respond to customer inquiries within 3 business days. Include your order number when your question concerns an existing purchase.

Luvqoria™ respects customer privacy and handles personal information as described in our Privacy Policy. Please review that policy for details about information collected through our website and customer service.

When contacting support, share only the information relevant to your request. Please do not email passwords, full payment card numbers, or card security codes.

Refer to the policy pages available through our website navigation for more information about shopping, delivery, returns, privacy, and website use.

If you need help locating a policy or understanding a specific detail, contact our customer support team.