You may request a return within the following period:

Requests submitted after this period may not be eligible unless otherwise approved by Luvqoria™ or required by applicable law.

If you notice a concern with an item, please contact our support team as soon as possible so we can review it.

To help us evaluate a return, products should generally meet the following conditions:

• The return request is submitted within the applicable return period.
• The item remains in suitable condition for evaluation.
• The item has not been intentionally damaged, modified, or improperly used.
• Original packaging, accessories, instructions, and included components are retained where applicable.

For outdoor and travel essentials, please describe any use or changes in condition when submitting your request. This helps us assess the item accurately.

Each request is reviewed individually. Conditions relating to product condition do not exclude requests concerning items that arrived damaged, defective, or incorrect.

To request a return, email service@luvqoria.com and include the relevant information below:

• Your name and contact email.
• Your order number, if available.
• The product name and selected option.
• The reason for your return request.
• Supporting details or photos when useful to explain a product concern.

Our customer support team reviews return requests and aims to respond within 3 business days.

Please contact Luvqoria™ before sending an item back. After reviewing your request, our team will provide the applicable return instructions and return address.

Follow the instructions provided and pack the item appropriately to help protect it during return transit. Include any components requested as part of the return.

Please wait for return instructions before shipping. This helps ensure your package reaches the correct destination and can be matched to your request.

For preference-based returns, you may be responsible for applicable return shipping costs. These requests may include:

• A change in personal preference.
• Selecting an item that does not suit your needs.
• No longer requiring the product.

Our team will explain the applicable return shipping arrangements during the request review.

If an item arrives damaged, defective, incorrect, or materially different from its description, we will review the issue and provide an appropriate resolution, including applicable return arrangements.

If your item arrives damaged, defective, incorrect, or significantly different from its product description, please contact service@luvqoria.com promptly.

Please provide:

• Your order number and product information.
• A clear description of the issue.
• Relevant photos of the item, packaging, or included components, when available.

Depending on the circumstances, a resolution may include replacement assistance, a return arrangement, or a refund. Our team will explain the appropriate next steps after reviewing your request.

Once a refund has been approved and the applicable return process has been completed, refunds are generally processed within:

Timing may vary depending on completion of the return review and related procedures. Your bank or payment provider may require additional time to display the refund in your account.

If you have a question about an approved refund, contact our support team with your order number and the relevant return details.